FAQ — Frequently Asked Questions

Quick answers to common questions. For detailed issues, contact us via email.
How long does delivery take?

Usually within 24 hours. If there’s a stock or workload delay, we’ll inform you accordingly.

What should I do if I get an error on the first login?

Reply to the delivery email within 24 hours with a screenshot or short video. We’ll verify and resolve it.

What happens if the account gets locked or banned later?

After a successful first login, all future issues are under customer responsibility. We still assist when possible.

Can I use IMAP / ReadMail / 2FA tools freely?

These tools are for verification and delivery checks only — not for spam or mass use.

Do you offer reseller or API advantages?

MoreThanPanel provides resellers/API users with automation tools, integrations, analytics, and discounted rates. Contact us through the panel for access.

Can I get an invoice?

Invoices are available for Payeer/local methods upon request. Crypto payments are not invoiced.

What if the delivered account doesn’t work?

Each case is verified manually. If confirmed invalid, it may be replaced or canceled.

How do I reach support?

All support is handled via email. Reply to the delivery email including your order details and any screenshots.